Privacy Policy - English

Japanese language original shall prevail

　Tokyo Otaku Mode Co. Ltd. (“Company”, “We”) has established the following privacy policy (“Policy”) regarding the handling of personal information (“Personal Information”) of users (“Users”) of the Company's services (“Services”), and promotes the protection of Personal Information by establishing a system for protecting Personal Information, having all employees recognize the importance of protecting Personal Information, and thoroughly implementing such protection measures.

Article 1 (Personal Information)

The term “Personal Information” shall mean Personal Information as defined in the Act on the Protection of Personal Information in Japan (Act No. 57 of 2003, hereinafter referred to as the “Personal Information Protection Act”). Personal Information means information about a living individual that can identify a specific individual by name, date of birth, or other description, etc., or that contains a personal identification code, as defined in the Personal Information Protection Act.

Article 2 (Purpose of Use of Personal Information)

The Company will acquire and use Personal Information of Users to the extent necessary for the following purposes. If the Company intends to use Personal Information beyond the scope of the following purposes, the Company shall obtain prior consent from the user in an appropriate manner. To provide the Services To improve the contents of the Service or to develop new services To provide information on new features, updates, campaigns, etc. of the Service and other services provided by the Company (including sending e-mails, flyers, and other direct mailings) To contact users as necessary for maintenance, important notices, etc. To respond to opinions, inquiries, etc. from Users concerning the Service (including to confirm the identity of the user). To report to Users on the use of the Service. To request cooperation for questionnaires, interviews, etc. related to the Service, to request participation in various events, or to report the results of such events. To investigate and analyze the usage history of the Service, and to use the results for the improvement and development of the Service and for the distribution of advertisements. To provide Personal Information to companies, etc. participating in events sponsored by the Company based on the consent or application of the user. To identify users who have violated the rules of Services or who are attempting to use the Service for illegal or unjust purposes, and to refuse their use of the Service.

Article 3 (Use of Cookies, etc.)

The Company may use cookies and other information collection modules, etc. (“Cookies, etc.”) to analyze access to the Service. Cookies, etc may be used by the Company to obtain access information, browsing information, etc. of Users of the Service for the purpose of access analysis, etc. Users may set preferences for the use of Cookies, etc. on the Service. If the use of Cookies, etc. is not permitted, Users can disable Cookies, etc. in the browser settings. However, if Cookies, etc. are disabled, the convenience of the Services may be impaired or the scope of use of the Services may be limited. In addition to the purpose of operation, quality maintenance, and improvement of the Services, the Company may utilize cookie information for the development and improvement of the Company's products and Services, as well as for the distribution of advertisements tailored to the User's use of the Service.

Article 4 (Management and Protection of Personal Information)

Personal Information shall be strictly managed and shall not be disclosed or provided to any third party without the consent of Users, except in the following cases. In addition, in consideration of safety, we will take measures to prevent and correct risks such as unauthorized access to Personal Information, loss, destruction, falsification, and leakage of Personal Information. When it is necessary for the protection of a person's life, body, or property and it is difficult to obtain the consent of the Users. When it is especially necessary to improve public health or to promote the sound growth of children, and it is difficult to obtain the consent of the Users. When it is necessary to cooperate with a national agency, a local government, or an individual or entity entrusted by either a national agency or local government to execute affairs prescribed by law, and obtaining the consent of the user is likely to impede the execution of such affairs. When permitted by other laws and regulations.

Article 5 (Entrustment of Handling of Personal Information)

We may outsource all or part of the handling of Personal Information within the scope necessary to achieve the purpose of use. In such cases, the Company shall thoroughly examine the eligibility of the consignee, stipulate confidentiality obligations in the contract, and exercise necessary and appropriate supervision over the consignee.

Article 6 (Disclosure of Personal Information)

Users may request the Company to disclose personal information held by the Company in accordance with the procedures set forth in Article 9. Upon receiving such a request from the Users, the Company will disclose the information to the user without delay. However, if the Company decides not to disclose the information, the Company will notify the User of its decision without delay. When there is a risk of harm to the life, body, property, or other rights or interests of the Users or a third party. If there is a risk of causing significant hindrance to the proper conduct of our business If there is a risk of violating any other laws or regulations.

Article 7 (Correction of Personal Information, etc.)

In the event that Personal Information held by the Company is incorrect, the Users may request the Company to correct, add, or delete such Personal Information in accordance with the procedures set forth in Article 9. Upon receipt of such a request as described in the preceding paragraph, the Company will conduct the necessary investigation without delay, and if the Company determines that there is a reason for the request as described in the preceding paragraph, the Company will correct, etc. the relevant personal information without delay. If the Company decides to make or not to make any correction, etc. based on the preceding paragraph, the Company will notify the user of the decision without delay.

Article 8 (Suspension of Use of Personal Information, etc.)

Users may request the Company to stop using, erase, or stop providing to third parties (“Suspension of Use, etc.”) their personal information held by the Company in accordance with the procedures set forth in Article 9. Upon receiving a request as described in the preceding paragraph, we will conduct the necessary investigation without delay, and if we determine that there is a reason for the request as described in the preceding paragraph, we will cease use, etc. of the relevant Personal Information. However, if the Suspension of Use, etc. of Personal Information requires a large amount of expense or is otherwise difficult, and if alternative measures necessary to protect the rights and interests of the user can be taken, this alternative measure will be taken. When we decide to implement or not to implement the Suspension of Use, etc. based on the preceding paragraph, we will contact the user without delay.

Article 9 (Procedures for Disclosure of Personal Information)

When making a request as set forth in Articles 6 through 8, the Users shall send a written document stating the respective request together with identification documents (a copy of the residence certificate (photocopy not acceptable) and one of the following: a copy of the driver's license, a copy of the health insurance card, a copy of the passport, or a copy of the pension book) to the Company's address set forth in Article 14. Please note that we will not be able to respond to requests without identification documents. If you wish to request disclosure in writing, please enclose a self-addressed, stamped envelope with the necessary stamps attached and post it to us.

Article 10 (Procedures for Changing the Privacy Policy)

The Company will review the contents of this Policy from time to time and endeavor to improve it. The Company reserves the right to change the contents of this Policy, except as otherwise provided by law or otherwise in this Policy. The revised Policy shall become effective when it is notified to users or posted on the Company's website in a manner prescribed by the Company.

Article 11 (Compliance with Laws, Regulations, and Standards)

The Company shall comply with Japanese laws, regulations, and other norms applicable to personal information held by the Company.

Article 12 (Response to Complaints and Consultations)

The Company shall accept complaints and consultations from Users regarding the handling of Personal Information, and respond to such complaints and consultations appropriately and promptly. The Company shall also respond promptly and appropriately to requests from users to disclose, correct, add to, delete, or refuse to use or provide their Personal Information.

Article 13 (Security Control Measures)

To protect Personal Information, the Company will strictly store and manage the Personal Information provided by the Users through security control measures, such as optimizing security measures against leakage, loss, misuse, and unauthorized access.

Article 14 (Company's Address, etc.)

The Company's address is as follows Address: 2-5-3 Hirakawa-cho, Chiyoda-ku Tokyo, Japan 102-0093